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Privacy Policy

Effective Date: August 3, 2026

A. Information We Collect

When you interact with Zach's Pack Hauling Co., LLC through our website, estimate forms, phone calls, or text messages, we may collect the following types of information:

  • Full name
  • Phone number
  • Email address
  • ZIP code or city
  • Requested service
  • Job description and any other information you voluntarily submit through our forms or communications
  • Information you voluntarily provide during phone calls, text messages, or email communications
  • Basic technical information such as browser type, device, IP address, referring page, and pages visited, when collected by existing analytics or security tools

B. How We Use Your Information

We use the information we collect to:

  • Respond to your estimate requests
  • Contact prospective customers about scheduling and services
  • Schedule and provide junk removal services
  • Provide customer service and maintain business records
  • Improve our website and services
  • Protect website security and prevent fraud
  • Measure advertising performance and conversions
  • Comply with applicable legal requirements

C. Forms and Service Providers

Information submitted through our website estimate forms may be processed and stored by service providers that support our website and business operations. This includes GoHighLevel, which powers our website forms and customer relationship management (CRM) system. These providers process information on our behalf to help us respond to inquiries, prepare estimates, schedule services, and maintain business records.

D. Analytics, Advertising, and Cookies

We may use third-party analytics and advertising tools to understand how visitors use our website and to measure the performance of our advertising. Based on our current website configuration, this may include Google Analytics and Google Ads conversion tracking, where those tools are active. These services may use cookies or similar technologies to:

  • Collect website analytics data
  • Measure conversions and ad performance
  • Remember visitor preferences

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

For more information about how Google uses information from websites that use its services, visit Google's Privacy & Terms page. You can also manage ad personalization through Google's Ads Settings.

E. Information Sharing

We do not sell your personal information. We may share information only with:

  • Service providers who perform business functions on our behalf, such as hosting and CRM platforms
  • Advertising and measurement providers, where applicable, to evaluate campaign performance
  • Parties required by law, court order, or legal obligation

F. Data Retention and Security

We retain the information you provide only as long as reasonably necessary for estimates, customer service, business records, and legal obligations. We use reasonable safeguards to protect your information; however, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

G. Your Choices

You may contact us at any time to ask questions about your information, request corrections, or request deletion of your information where applicable. To do so, email or call us using the contact details below.

H. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

I. Policy Changes

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

J. Contact Information

If you have any questions about this Privacy Policy, please contact us at: